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Long-Term Partnership

Strategic guidance over time.

Some challenges aren't solved by projects—they require ongoing strategic partnership. We provide senior-level guidance and execution capacity for stores that need consistent, thoughtful evolution.

Common Challenges

Signs this might be the right fit.

Need for senior expertise without full-time overhead
Projects that stall without consistent momentum
Technical decisions that need experienced perspective
Gap between strategy and execution
Desire for accountability and continuity
Our Approach

How we think about this work.

1

Strategic Alignment

We start by understanding your business deeply—not just your store. Goals, constraints, opportunities, and the context that shapes good decisions.

2

Roadmap Development

A prioritized plan for continuous improvement. Not a static document, but a living strategy that evolves as your business and market change.

3

Ongoing Execution

Dedicated capacity for implementation. Whether it's us doing the work or guiding your team, consistent progress toward defined goals.

4

Regular Review

Scheduled strategy sessions to assess progress, adjust priorities, and ensure we're always working on what matters most.

Outcomes

What success looks like.

Every engagement is different, but these are the outcomes we typically work toward together.

Consistent forward progress on strategic priorities
Access to senior expertise when you need it
Reduced decision fatigue on technical choices
Continuity and institutional knowledge
Accountability for results over time

Ideal for

Established stores that value long-term thinking and want a strategic partner invested in their success, not just project-based vendors.

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FAQ

Common questions about long-term partnership.

How is a partnership different from project-based work?
Projects have defined scopes and end dates. Partnerships are ongoing relationships with dedicated capacity for your store. You get consistent access to senior expertise, continuity across initiatives, and someone who understands your business deeply—not a different team for every project.
What does a typical partnership engagement look like?
Most partnerships include a monthly retainer for strategic guidance and execution capacity, regular strategy sessions (typically bi-weekly or monthly), and priority access for urgent needs. The specifics depend on your needs—some stores want more hands-on execution, others want strategic oversight with their team doing implementation.
How do you handle requests outside the normal scope?
Partnerships include flexibility for evolving needs. Small requests fit within the regular engagement. Larger initiatives might require adjusting priorities or temporarily expanding capacity. We plan together so there are no surprises.
What's the minimum commitment for a partnership?
We typically ask for a 6-month initial commitment. This gives us enough time to understand your business deeply and deliver meaningful results. After the initial period, partnerships continue month-to-month with reasonable notice for either party to adjust.

Other Capabilities

Design & UX

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Theme Architecture

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Performance & Conversion

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